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Privacy Statement

Effective Date: September 30, 2021

About This Statement

Visual Dynamics (hereinafter referred to as "we") places great importance on protecting the privacy of users. We will take appropriate security protection measures in accordance with laws and regulations to ensure the safety and controllability of your personal information. In this regard, we have formulated this Privacy Statement (hereinafter referred to as "this statement" or "this privacy statement").

To facilitate your login and use of related services, and to provide you with a better user experience and service, we may collect and use your relevant information when you use our services. We aim to explain in this privacy statement how we collect, use, store, and disclose your information, as well as the ways we provide you with access, updates, control, and protection of this information when you use Visual Dynamics' products and services (collectively referred to as "this service").

Before using Visual Dynamics' products or services, please carefully read and fully understand this policy, especially the terms marked in bold. You should pay particular attention to these sections and ensure that you fully understand and agree before beginning to use our services. By using our services, you acknowledge that you have agreed to our collection, use, storage, and disclosure of your relevant information as outlined in this privacy statement, as well as the control and protection measures we provide.

If you have any questions, comments, or suggestions, please feel free to contact us using the various contact methods provided by Visual Dynamics.

 

Scope of This Statement

This Privacy Policy applies to all products and services provided by Visual Dynamics on its website.

How We Collect and Use Your User Information

To complete the registration, management, and other necessary activities for your Visual Dynamics account, you are required to submit truthful, legal, and valid information, including but not limited to your name, company name, job title, phone number, email address, and contact address. If you refuse to provide the required information, you will not be able to complete the registration for your Visual Dynamics account.

To provide continuous services and ensure service quality, during your use of our services, we will record and store information related to your login and usage, including but not limited to your IP address, browser type, language used, version, access date and time, hardware and software characteristics, user identifiers, and webpage browsing history. If you refuse to provide the required information, you will not be able to use our products and/or services normally.

When you order our products or services, we may ask you to provide information such as the recipient's name, shipping address, phone number, and invoice title. We will use this information to provide you with after-sales services, recommend products you may be interested in, and communicate with you regarding business matters.

 

How We Collect Information

We collect your information through your active submission and through records generated during your use of our services.

We may also collect and use your information through cookies and other related technologies. To ensure the normal operation of the website, provide you with an easier access experience, and recommend content that may interest you, we store cookies, Flash cookies, or other local storage provided by your browser (or associated applications) on your computer or mobile device. These usually contain identifiers, site names, and some numbers and characters (collectively referred to as "Cookies"). With the help of cookies, the website can store your preferences and other data.

The specific uses of cookies include:

  • Account registration-related cookies to identify your identity. For example, cookies help us recognize you as our registered paid user.

  • Login-related cookies, which we use when you log in to remember this fact. This prevents you from having to log in again each time you visit. These cookies are typically deleted or cleared when you log out to ensure you can access logged-in content and features.

  • Analyzing your personal preferences and usage of our services to provide you with more thoughtful personalized services, including customized pages, recommendations, etc.

You can refuse or manage cookies through your browser settings. However, please note that if you disable cookies, you may not enjoy the best service experience, some features may be affected, and you may need to change your user settings each time you visit our website.

The information recorded by Visual Dynamics cookies will be subject to this Privacy Statement.

 

Use of Information

In accordance with relevant laws and regulations, we may use the collected information for the following purposes:

  • To provide you with products and services that you may be interested in.

  • To offer personalized services. For example, language settings, location settings, personalized help services and instructions, or other responses to you and other users.

  • To invite you to participate in surveys about our products and services to improve our offerings.

  • We may design, develop, and promote new products and services based on statistical data of user information. We will conduct statistical analysis of our service usage and may share these statistics with the public or third parties, but such statistics will not contain any personally identifiable information.

  • Other relevant scenarios where the collected information may be used. If the usage scenario is not reasonably related to the original purpose, we will seek your consent before using the information.

 

Disclosure of Information

We will not share or sell your personal identifiable information to any unrelated third parties without your consent, except in the following situations:

  • To fulfill our obligations and exercise our rights under the "Visual Dynamics Service Agreement" or this Privacy Statement. If we share your information with any third parties, we will make reasonable efforts to ensure that the third party complies with this statement and other appropriate confidentiality and security measures we require.

  • In the event of a merger, acquisition, or bankruptcy liquidation involving Visual Dynamics or other legal entities, or other situations involving mergers, acquisitions, or bankruptcy liquidation, your information may be transferred as part of such transactions. We will comply with relevant laws and regulations and notify you before the transfer, ensuring the confidentiality of your information during the transfer and continuing to fulfill the corresponding responsibilities and obligations after the change.

We may also disclose your information without prior consent in the following circumstances:

  • In relation to national security or defense security;

  • To comply with court judgments, rulings, or other legal procedures;

  • To comply with the requirements of relevant government agencies or other authorized bodies;

  • If we have reason to believe that we must comply with laws and regulations;

  • To enforce relevant service agreements or this Privacy Statement, protect public interests, address complaints/disputes, or protect the personal and property safety or legal rights of our clients, us, our affiliates, other users, or employees;

  • In situations where you have legally authorized us.

If we disclose your information for the reasons mentioned above, we will notify you in a timely manner in accordance with relevant laws, regulations, and this statement. Please note that, according to applicable laws, if we process personal information using technical measures and other necessary measures to prevent the data recipient from re-identifying a specific individual and from restoring the data, the sharing, transfer, or public disclosure of such processed data does not require further notification or consent from you.

  • Non-personally identifiable information of visitors may be provided to others for marketing, advertising, or other purposes.

 

Data Storage

The information we collect about you is stored on servers located in Mainland China.

In general, we only retain your information for the duration necessary to provide you with services, and the retention period will not exceed the time required to fulfill the relevant purposes. However, under the following circumstances, and solely for the purposes related to these circumstances, we may need to retain your information or part of it for a longer period:

  • To comply with applicable laws and regulations;

  • To comply with court judgments, rulings, or other legal procedures;

  • To comply with the requirements of relevant government agencies or other authorized bodies;

  • If we have reason to believe that we must comply with laws and regulations;

  • To enforce relevant service agreements or this Privacy Statement, protect public interests, address complaints/disputes, or protect the personal and property safety or legal rights of our clients, us, our affiliates, other users, or employees.

 

Information Security

We strive to ensure the security of your information to prevent loss, misuse, unauthorized access, or disclosure.

We employ various security technologies to protect your information. Through server backups, password encryption, and other security measures, we work to prevent information leakage, damage, or loss.

We have established strict management systems and processes to ensure the security of your information. Only a few authorized personnel have access rights, and these employees are required to maintain absolute confidentiality regarding user information.

We attach great importance to information security compliance. All sensitive information you provide is encrypted using secure technologies, and we implement industry-leading solutions to fully safeguard your information security.

However, please understand that due to technical limitations and potential malicious activities, it is not always possible to guarantee 100% security of information in the internet environment, even with the best efforts to strengthen security measures. In the event of a personal information breach or security incident, we will activate emergency response plans to prevent further escalation. We will report the incident in accordance with the "National Cybersecurity Incident Emergency Plan" and inform you of the situation through email, push notifications, or announcements, along with providing security recommendations.

We also encourage you to enhance your own security awareness. We are only responsible for the leakage of your personal information directly caused by Vision Dynamics. Therefore, please safeguard your account and password information, avoid disclosing your personal information to any third party, and take precautions to prevent unauthorized access to your account.

 

Handling of Minors' Information

When using Vision Dynamics' services, we assume that you have the appropriate civil capacity. If you are a minor, we ask that your parents or guardians carefully read this Privacy Statement and use our services or provide us with information only after obtaining their consent.

In cases where personal information of minors is collected with the consent of their parents or guardians, we will only use, share, transfer, or disclose such information in accordance with applicable laws and regulations, with explicit consent from the parents or guardians, or when necessary to protect the minor.

 

Updates to the Privacy Policy

Our Privacy Policy may be revised. If there are any significant changes that could materially reduce your rights or expand the scope of information collection and use, we will notify you in advance by prominently displaying the changes on the homepage, sending you an email, or notifying you through other means. Additionally, we will publish any revisions to the Privacy Policy on a dedicated page. In such cases, if you continue to use our services, it will be deemed as your agreement to be bound by the revised Privacy Statement.

 

Contact Us

If you have any questions or concerns regarding this statement, policy, or other related matters, please send your inquiries to support@visualdynamics.cn. We will review the issue as soon as possible and respond after verifying your user identity.

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